FAQ

If you have questions, contact us. In this section, we publish the most frequently asked questions and answers to them. If your question is not listed below, please contact us through the feedback form or email.

Frequently Asked Questions

Do I need to register to place an order?

No, registration in our store is not required.

Can I get a discount?

We appreciate and love our customers, so we often release promotional codes for a discount. Do not miss your chance to buy medication even cheaper!

Can I order home delivery?

Yes, you can.

Do you require a prescription?

Yes, we do require a prescription for RX items. You can send your prescription to prescription@hmongamer.org.

How can I pay for my order?

We accept credit cards (Visa, MasterCard, Diners Club, Discover, AMEX, JCB) and E-Checks.

Do you ship goods worldwide?

We deliver goods throughout the globe.

How much is shipping?

The cost of delivery depends on the shipping option you selected – Airmail service – $10.00, Trackable service – $30.00.

How can I check the current order status?

If you want to track your order, you need to select a Trackable delivery option. When the parcel is actually sent for delivery, you will receive a postal shipping identifier by which you can track the status of the order online.

How long does the delivery take?

It depends on the destination and shipping option you chose. Express delivery usually takes 5-9 days, regular airmail delivery usually takes 14-21 days.

The package did not arrive within the promised period, what should I do?

Such cases are extremely rare, however, if this happens, we recommend that you contact your post office and clarify whether the package has arrived. In any case, you can contact us via the feedback form or online consultant.

What will be written on the parcel?

We take care of your anonymity and do not make any inscriptions about the contents of the parcel. The product is packaged in an opaque package, so only you will know about the contents of the parcel.

Can I get free shipping?

Yes. You can get your medication shipped for free if your total order amount exceeds $200.00.

Do you guarantee the quality of your products?

Yes, definitely. We have licenses and certificates confirming the quality of the products sold. 97% of buyers who place an order for the first time return for more items! If you remain dissatisfied with the drug – we will refund your money.

What if your medication does not work?

We guarantee the quality of the products sold, however, if you remain dissatisfied with the drug, we are ready to return the money spent or replace the drug with another immediately after receiving the product from you.